Shannon Airport in County Clare, Ireland, recently renewed its common-use passenger processing (CUPPS) contract with Collins Aerospace, enabling its resident airlines to keep using ARINC's cMUSE solution's cloud-based, full-application capabilities throughout the terminal.

Shannon Airport started using Collins ARINC passenger processing solutions in 2007. Today, Collins partners with Amazon Web Services to enable Shannon's airline partners to share check-in desks and boarding gate positions rather than needing their own dedicated infrastructure at the airport. ARINC cMUSE also provides data analytics insights that support airline operational efficiency and billing accuracy.

Collins has worked closely with Shannon over the years, working together to ensure the right solution is in place to deliver a great passenger experience while also meeting the needs of the airport and airlines. With ARINC's cMUSE solution, Shannon now enjoys a stable, high performing passenger processing service, equipped with the flexibility to meet its evolving needs.

"Our long-term relationship with Collins has given them a deep understanding of our infrastructure, operations and future vision," said Niall O'Grady, Head of Information Systems at Shannon Airport. "cMUSE has proven to be a dynamic, agile and easy-to-maintain solution."

Deployable in the cloud, onsite or as a hybrid solution, and interoperable with all common-use terminal equipment (CUTE) and CUPPS, ARINC cMUSE is designed to adapt to different technology road maps. Its sandbox environment for application testing enables users to quickly scale up – or down – and add workstations as needed.

The system can be easily integrated with a number of other passenger processing solutions that optimize airport and airline operations, including ARINC SelfServ™ check-in, ARINC SelfPass™ biometric identity management, ARINC BagLink™ baggage messaging for sorting and routing, and self-service bag drop using radio-frequency identification (RFID).