24/7 customer service

Crossing 150 countries with thousands of dedicated employees, our 24/7/365 worldwide global service networks deliver comprehensive support where and when you need it.

Repair parts support
1-888-COLLINS (in the U.S.)
319-265-5467 (outside the U.S.)
[email protected]

Rental and exchange support
1-800-713-7693 (in the U.S.)
319-295-4361 (outside the U.S.)
[email protected]

Technical support
[email protected]

Interiors (formerly B/E Aerospace)

24/7 Customer Response Center
[email protected]

Aerostructures 24/7 customer support
[email protected]

UTC Aerospace Systems technical support
Legacy UTC Aerospace Systems' technical support team provides performance-on-demand services to resolve technical issues and perform training, product issue engineering and document services.

Customer portals

Rockwell Collins and UTC Aerospace Systems customers continue to have full access to these self-service portal pages.

Rockwell Collins customer portal
View account information, place orders and check status, and access technical publications, customer self-help, supplier information, service bulletins, and support information.

Customer Dashboard
Access order history and status, your technical publications library, or your airport databases.

UTC Aerospace Systems customer portal
Legacy Hamilton Sundstrand spare, repair, and technical publications as well as legacy Goodrich technical publications.

Service solutions

From commercial, regional and business aircraft, to critical warfighter situations, our worldwide service network has you covered with complete life cycle service and support.

Warranty claims

If you have questions about a new or existing claim, please contact the appropriate business unit.

[email protected]

[email protected]

Cargo Systems
[email protected]

Hoist & Winch
[email protected] 

[email protected] 

Kidde (Fire Protection)
[email protected]

Landing Systems
[email protected]

Power & Controls
[email protected]

Rosemount Sensors
[email protected]