24/7 Customer Service

Collins Aerospace offers a rich variety of web-based tools to help customers manage their relationship with us. We remain committed to seamless customer service excellence as we continue to integrate the UTC Aerospace Systems and Rockwell Collins customer portals.

Our customer portals provide a simplified interface that enables transactional ease and greater access to customized information.

You can find contacts and links below. If you need more guidance in choosing the right resource, you can use our support lookup tool.

Support offerings

  • 24/7 customer service
  • Technical publications and service bulletins
  • Tech requests
  • Order placement and status
  • Account information
  • Customer self-help
  • Repair information
  • Supplier information
  • Service solutions
  • Warranty claims


Warranty claims

If you have questions about a new or existing claim, please contact the appropriate business unit.

aerostructureswarr[email protected]

[email protected]

Cargo Systems
[email protected]

Hoist & Winch
[email protected]

Warranty request form

Kidde (Fire Protection)
[email protected]

Landing Systems
[email protected]

Power & Controls
[email protected]

Rosemount Sensors
[email protected]