Support

Collins Aerospace offers a rich variety of web-based tools to help customers manage their relationship with us. We remain committed to seamless customer service excellence as we continue to integrate the UTC Aerospace Systems and Rockwell Collins customer portals.

Our customer portals provide a simplified interface that enables transactional ease and greater access to customized information.

Support offerings

24/7 customer service
Technical publications and service bulletins
Tech requests
Order placement and status
Account information
Customer self-help
Repair information
Supplier information
Service solutions
Warranty claims

You can find contacts and links below. If you need more guidance in choosing the right resource, you can use our support lookup tool.

24/7 Customer Response Center

The Collins Aerospace Customer Response Center (CRC) serves as the focal point for all Collins Aerospace customers in aircraft on the ground (AOG) support and technical product inquiries. The Collins Aerospace CRC has an experienced and knowledgeable staff available at all times to respond to your in-service technical issues and repair support needs for all Collins Aerospace components and systems.