SUPPORT

24/7 customer service

Crossing 150 countries with thousands of dedicated employees, our 24/7/365 worldwide global service networks deliver comprehensive support where and when you need it.

Repair parts support
1-888-COLLINS (in the U.S.)
319-265-5467 (outside the U.S.)
[email protected]

Rental and Exchange support
1-800-713-7693 (in the U.S.)
319-295-4361 (outside the U.S.)
[email protected]

Technical support
1-319-295-5000
[email protected]

24/7 Customer Response Center
1-877-808-7575
[email protected]

Aerostructures 24/7 customer support
1-619-691-2089
[email protected]


Customer portals

Rockwell Collins and UTC Aerospace Systems customers continue to have full access to these self-service portal pages.

Rockwell Collins customer support
Commercial & business aviation; database & software Updates; government support information; management services; interior systems; request parts.

customers.utcaerospacesystems.com
Legacy Hamilton Sundstrand spare, repair, and technical publications as well as legacy Goodrich technical publications.

customers.goodrich.com
Legacy Goodrich spares and repairs.


Service solutions

Our aftermarket support for a wide variety of aircraft is supported by a suite of service solutions uniquely tailored to each customer’s needs and aircraft. No matter what aircraft you’re flying or where you’re operating, our worldwide service network has you covered – all to maximize long-term operability, reduce your life-cycle costs and support your aircraft.

Rockwell Collins service solutions
Learn more about Corporate Aircraft Service Program (CASP), Flexforce programs, engineering services, repair services, dispatch, and Forward Exchange.

UTC Aerospace Systems aftermarket services
Learn more about 24/7 Customer Response Center, support portals, spare parts, repair services, and fleet management services.


Technical support

Rockwell Collins customer resources
Legacy Rockwell Collins' web resources give customers access to a variety of information, services and capabilities.

UTC Aerospace Systems technical support
Legacy UTC Aerospace Systems' technical support team provides performance-on-demand services to resolve technical issues and perform training, product issue engineering and document services.

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