Contactless Passenger Journey

Improving the in-flight experience by keeping contact to a minimum

A mother looks on as her child uses a laptop

Airline passengers expect to be connected anywhere, anytime, even when they’re flying at 35,000 feet. And in today’s world, they also expect their cabin experience to be as contactless and enjoyable as possible.

Collins Aerospace offers a broad range of solutions to provide passengers with a healthier in-flight experience, ranging from connectivity options to new sanitation measures. These solutions address several onboard problem areas:

  • Interaction - reducing contact with crew members to support fewer face-to-face interactions
  • Contact - minimizing the need to touch aircraft surfaces such as call-buttons or lavatory fixtures
  • Document exchange - eliminating the need to handle menus, shopping guides or credit cards

With our enhanced wireless in-flight connectivity and entertainment offerings, we help airlines address the needs of two key audiences: crew and passengers. Not only can we digitize and automate cabin crew tasks, but we can also enable passengers to use their personal electronic devices connected to cabin Wi-Fi for in-flight shopping and service requests.

When airlines choose Collins, they gain the peace of mind that comes from working with a trusted provider. With our connectivity solutions on more than 20,000 aircraft around the globe, Collins understands the importance of keeping aircraft, crew and passengers connected with the best cabin Internet.

In addition to reducing onboard interactions, Collins is also making aircraft cabins cleaner and safer than ever, from the coverings on seats to the fixtures in the restroom. Our holistic approach includes touchless lavatories, new antimicrobial surface coatings, specialized lighting and other revolutionary cleaning agents, hand sanitizing stations and state-of-the-art air filtration systems. These solutions can be implemented quickly, efficiently and cost-effectively because they build upon the company’s existing footprint within the cabin.

Our leading-edge technology is available now as another means of helping passengers move safely and confidently throughout their travel journeys by reducing contact between them and airline personnel and eliminating the physical act of touching surfaces. And because this is a dynamic situation, we’re keeping our fingers on the pulse of change so we can quickly develop enhancements that will further restore passenger confidence.

For more information on how we can help enhance your passengers’ in-flight experience, contact us at [email protected]

See also

Contactless passenger journey for airports

Learn more about how we're providing the foundation for developing a contactless airport experience.

Contactless Passenger Journey

Redefining air travel

Charting the path to a healthier and easier air travel experience – now and in the future.

Redefining Air Travel

Contacts

  • Connectivity And Network Services
    Contact one of our account representatives for more information or email us at [email protected]