Leading customer support capability
Collins' excellence in aftermarket support is achieved through its global
infrastructure and industry network. Collins has been a direct supplier to the
commercial aviation operators for 40 years aligning its resources to provide its
services to customers when they need them, where they need them.
The current Aerostructures customer support organization comprises over 1,400
customer support professionals around the world in 9 countries, and 10
facilities. Collins' global footprint supports spare parts, technical support,
rotable assets inventory, integrated services (FlightSense®), and extensive
capabilities at our maintenance, repair and overhaul (MRO) locations.
Our strategically placed MRO facilities ensure customer access to services
when they are needed most. Collins collaborates with our customers to establish
a management plan that ensures the highest dispatch reliability at the lowest
cost of ownership through inventory holding and rotable programs, predictable
maintenance costs, and enhanced service levels that meet the needs of your