Support lookup

Collins Aerospace offers a rich variety of web-based tools to help customers manage their relationship with us. We remain committed to seamless customer service excellence as we continue to integrate the UTC Aerospace Systems and Rockwell Collins customer portals.

Our customer portals provide a simplified interface that enables transactional ease and greater access to customized information.

Support offerings

  • 24/7 customer service
  • Technical publications and service bulletins
  • Tech requests
  • Order placement and status
  • Account information
  • Customer self-help
  • Repair information
  • Supplier information
  • Service solutions
  • Warranty claims

You can search for support information by product line or CAGE code. If you'd prefer to browse through our support options, visit our Support page.

Enter keywords or CAGE code, or select an option from the list.

Product lines matching ""

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Repair parts support

1.888.COLLINS (in the U.S.)
319.265.5467 (outside the U.S.)
[email protected]

Rental and exchange support

1.800.713.7693 (in the U.S.)
319.295.4361 (outside the U.S.)
[email protected]

Customer dashboard

Access order history and status, your technical publications library, or your airport databases.

Technical support

[email protected]

Interiors (formerly B/E Aerospace)

Information Management Services (formerly ARINC)

IMS service desk
[email protected]

ARINC operations center

[email protected]


24/7 customer support


Spares & AOG

[email protected]

Technical support

[email protected]

Technical publications

[email protected]

24/7 Customer Response Center

[email protected]

Learn more about our new Customer Response Center support experience

Warranty claims