Invested in Army programs – and in Huntsville
The Customer Experience Center represents a multimillion-dollar investment in
the Huntsville area by Collins, which has also recently more than doubled the
number of employees at its Huntsville Avionics facility, where the Center is
located. Both moves are part of an enterprise-wide commitment by Raytheon
Technologies to strengthen the company’s footprint in Huntsville, which is home
to several U.S. Department of Defense program offices.
Huntsville is the only location in the world where all four Raytheon
Technologies businesses – Collins Aerospace, Raytheon Missiles and Defense,
Raytheon Intelligence & Space, and Pratt & Whitney – and its corporate functions
have a presence.
A focus on open systems and reduced weight and drag
Collins is supporting the Army’s biggest modernization commitments, including
the adoption of
modular, open-systems architecture (MOSA) that allows for fast, efficient
upgrades and eliminates dependence on a single vendor’s proprietary technology.
The company is also supporting
the Army’s imperative to decrease weight and drag so that it can deliver
unprecedented performance in speed, power and payload capacity as it modernizes
its enduring fleet and advances FVL.
“Enabling customers to see products in a full-size mock aircraft and interact
with them on the Center’s digital table and 20-foot video wall is an effective
way to show the Army what Collins is doing,” said Ryan Scoble, a senior sales
and business development manager in Collins’ Military Avionics & Helicopters
division. Scoble works on Collins’ open architected MOSARC™ avionics solution in
support of FVL.
“Before, at a trade show or on a tour of a facility, I’d talk to customers
about the breadth and depth of Collins’ capabilities,” he said. “Now, we can
show them what we mean – not just in terms of one specific solution from one of
our business lines – but several products at once and in real-time versus
waiting for a show. It’s the best way to illustrate the flexibility and
interoperability of open-system architecture.”
The CEC will serve as a MOSA Center of Excellence – a focal point for MOSA
technology advances and research, where customers can engage with Collins’
subject matter experts on open-system technology. Collins will also use the
venue to bring in partners from the industry to collaborate on demonstrations
and to show customers just how seamless integration across solutions can be –
something Scoble calls “yet another real-time proof point for the Army.”
The Center includes demonstrations of several Collins products -- all in
support of Army modernization, including:
MOSARC™ – Integrated, open avionics system that places time-sensitive
functions on a central network, eliminating the need for wires.
Perigon™ – Collins’ next-generation flight control and vehicle
management computer will have the ability to provide 20 times the processing
power of the company’s existing flight control computers, allowing customers
to load it with a variety of complex software applications like autonomy and
- FlexLink™ – An adaptive connectivity solution that reduces weight and
drag by consolidating multiple communications, navigation and data link
functions into one streamlined system.
- Mission System for Airborne Launched Effects (ALE) – Small, lightweight
mission system that enables ALEs to rapidly and securely connect to the
- FARA Seating – Lighter, more ergonomic structural designs for pilot and
co-pilot seating that can improve pilot comfort and reduce weight across the
aircraft by ~30 percent.
- Lighting – New LED and non-LED multi-function lighting packages with a
range of low-weight, low-drag, low lifecycle cost options for customers.
- Integrated Structures – Multi-function solutions, such as integrated
light and antenna structures, that offer reduced weight and drag with fewer
- Composites – Flight control structures made with cost-efficient
thermoplastic materials that can regulate heat, increase durability, and
reduce weight on an aircraft.
The Customer Experience Center is set to evolve over time as Collins brings
in new capabilities and technology to share with the Army, as well as with other
customers and industry partners.